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Predicting Server Failure & Increasing Velocity

ScienceLogic

How Parkar Helped ScienceLogic Predict Server Failure and Leverage DevOps to Increase Velocity

About ScienceLogic

ScienceLogic delivers the NextGen hybrid IT monitoring platform for the network of everything. This platform is a centralized solution that supports device discovery, classification, monitoring, dashboard analytics, automation, and exhaustive reporting. The company’s product is a monitoring and management system that performs discovery, dependency mapping, monitoring, alerting, ticketing, runbook automation, dash-boarding and reporting for networks, computers, storage, and applications. It also helps remove the difficulty of managing complex, distributed IT services through a single, unified, monitoring platform.

ScienceLogic’s platform monitors both on-premises and cloud-based IT assets, enabling customers who use public clouds services such as Amazon Web Services (AWS), Microsoft Azure, and Ajubeo Cloud Agility to migrate workloads to the cloud.

Key Challenges

ScienceLogic needed a partner to help them achieve flexibility in working with customers round the clock. They also needed a backup facility in global locations in case of an emergency or natural disaster.

Approach and Solution

Parkar worked with ScienceLogic to roll out a Global Delivery Model. We also helped ScienceLogic minimize investment cost and allowed them to leverage availability 24/7. We allowed them access to deep expertise and knowledge and an extended workday with faster project completion.

Business Value Delivered/ Benefits

The solution we provided ScienceLogic resulted in:

  • Automation with a 20-50% reduction in analysis and execution time.
  • Reduced failure, and a more robust product.
  • An increased performance of the customer portal by 400% through query tuning, optimization, and memory utilization.
  • Conceiving and automating several scripts to aid debugging for critical tasks.
  • An ability to quickly offload routine operational tasks from key on-shore resources to Parkar.
  • Driving higher revenues for their business.
  • Ability to seamlessly provide their holistic platform to a greater number of customers across the world, 24/7.
  • Going to market faster.

Contact us at info@parkar.consulting to learn more about how we can help software and services companies.

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